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Waiting list update
We are now sending out letters to patients who were referred in March 2023
Appointment information
What to expect from your appointment
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Top of the waiting listWhen your name gets to the top of the waiting list, we will write to you with an opt-in letter or offer you an appointment containing the necessary details to enable you to book in for your first appointment.
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Accept an appointmentWhen you have accepted an appointment at our centre, you will be sent detailed information including what to bring with you if you are attending a face to face appointment or sent by email if the appointment is by video consultation.
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Wait for follow up letterOnce you have been seen in our service, please wait for your follow up letter. Your second appointment will be some months later (see our waiting list times). Bring copies of any blood results to your next appointment.
Patient updates and service announcements
Appointment Reminders are here!
We have now started sending out appointment reminders! You may well get a reminder from us via email. This will come from a no-reply email address. SMS appointment reminders are now live too ...
Temporary phone line closure
Due to a temporary shortage of administrators, our phone lines will be closed on Friday 19 September. You can still reach the service by email and will be able to call in on Monday 22 September 2025....
Temporary phone line opening hours
Due to temporary staffing issues, our phone lines will be closed between 8am and 12.30pm until Tuesday, 27 August. Lines will be open as usual in the afternoons. This is to ensure that all appointmen...